How we collect, use, and protect your personal information
Association for Professional Excellence ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our certification and assessment platform.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect information that identifies, relates to, or could reasonably be linked to you:
We use the information we collect for the following purposes:
Provide, maintain, and improve our assessment and certification services
Create and manage your account, authenticate users, process registrations
Evaluate assessments, issue certificates, maintain certification records
Process transactions, send receipts, manage subscriptions
Send service updates, assessment results, support responses
Analyze usage patterns, improve user experience, enhance services
Detect and prevent security incidents, verify identity, maintain integrity
Comply with legal obligations, respond to lawful requests
We do not sell your personal information. We may share your information in the following circumstances:
We share information when you explicitly consent, such as when sharing certification results with employers or displaying your credentials publicly.
We share information with trusted third-party service providers who assist us in:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may disclose information when required by law or to:
We may provide limited certification verification information to employers or organizations when requested and authorized by you.
We implement appropriate technical and organizational security measures to protect your information:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal requirements)
Request a copy of your data in a structured, machine-readable format
Object to certain processing of your personal information
Withdraw consent for processing where we rely on consent
To exercise these rights, please contact us at privacy@profxcel.org
We retain your information for as long as necessary to:
Certification records are maintained indefinitely to support credential verification. Account information is retained for 7 years after account closure unless earlier deletion is requested and legally permissible.
We use cookies and similar tracking technologies to:
You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our services.
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: