Level 1

Associate Level Certification

Certificate in Organisational Behaviour and Soft Skills

60 Scenario Questions 60 Minutes 80% Pass Score

Certification Focus

This foundational certification recognises individuals who demonstrate essential professional behaviours required for effective workplace performance. It focuses on developing the ability to communicate clearly, collaborate within teams, and adapt to organisational expectations.

Key Competency Areas

Communication Basics

Listening actively, expressing ideas with clarity, and asking relevant questions.

Teamwork & Collaboration

Working cooperatively with peers, being reliable, and respecting defined roles.

Adaptability & Learning

Remaining open to feedback and demonstrating willingness to improve.

Workplace Discipline

Showing punctuality, accountability, and consistent professionalism.

Basic Problem-Solving

Identifying everyday challenges and taking responsible action.

Emotional Self-Management

Managing stress, maintaining composure, and responding constructively.

Who Should Take This Certification?

Early-career professionals seeking to validate workplace readiness

Recent graduates entering the professional workforce

Individuals transitioning into corporate environments

Team members looking to strengthen fundamental soft skills

Assessment Details

Format

60 scenario-based multiple-choice questions

Duration

60 minutes online assessment

Pass Score

Minimum 80% required

Results

Instant evaluation upon completion