Our commitment to ensuring our services are accessible to everyone
Association for Professional Excellence is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Our Goal: To make our certification platform accessible to the widest possible audience, regardless of ability, technology, or circumstance.
We are committed to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Our accessibility efforts are guided by the four principles of WCAG:
Information and user interface components must be presentable to users in ways they can perceive
User interface components and navigation must be operable by all users
Information and operation of the user interface must be understandable
Content must be robust enough for reliable interpretation by assistive technologies
Our platform includes the following accessibility features:
Enhanced color contrast ratios meeting WCAG AA standards for better readability
All text can be resized up to 200% without loss of functionality
Readable fonts with appropriate sizing and spacing
Descriptive alt text for all meaningful images and graphics
Information conveyed through multiple methods, not color alone
Full functionality available via keyboard without requiring a mouse
Quick navigation to main content and key sections
Predictable and consistent navigation structure throughout
Clear visual indication of keyboard focus position
Sensible and intuitive tab navigation sequence
Plain language and clear communication throughout
Logical heading structure for easy navigation and comprehension
Clear error messages with suggestions for correction
Clear, descriptive labels for all form inputs
Optimized for JAWS, NVDA, VoiceOver, and other screen readers
Proper ARIA attributes for dynamic content and interactive elements
Proper HTML5 semantic elements for better structure
We are committed to providing reasonable accommodations for candidates with disabilities taking our certification assessments.
Additional time for assessment completion based on documented needs
Alternative question presentation formats when appropriate
Scheduled breaks during assessment without time penalty
Use of screen readers, magnification, or other assistive tools
Support for various input devices and methods
Options for testing in controlled, distraction-free settings
To request assessment accommodations:
Confidentiality: All accommodation requests and documentation are kept strictly confidential and used solely to provide appropriate support.
Our platform is designed to be compatible with:
While we strive for full accessibility, we acknowledge the following current limitations:
We are actively working to address these limitations and appreciate your patience and feedback.
Accessibility is an ongoing effort. We are committed to:
Some content on our platform is provided by third parties. While we encourage our partners to maintain accessibility standards, we may have limited control over the accessibility of third-party content. If you encounter accessibility issues with third-party content, please let us know.
We welcome your feedback on the accessibility of our platform. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
We aim to respond to accessibility feedback within 2 business days. For urgent accessibility issues affecting your ability to take an assessment, please call us directly.
When reporting an accessibility issue, please include:
We strive to comply with:
If you are not satisfied with our response to an accessibility concern, you may file a formal complaint by contacting our legal team at legal@profxcel.org.
We review and update this statement regularly to reflect improvements in accessibility and changes to our services.